Built by an operator who needed it and couldn't find it.

Running a hospitality venue means you cannot be everywhere at once. After operating several businesses, the pattern became clear: quality slips happen quietly, between the moments you are watching. A greeting disappears. Service slows down. Standards drift. And by the time guests notice, it is already on a review.

Raintell was built to solve that. The idea was simple: what if you had an objective, consistent record of the experience your guests are actually having, every single month, whether you were there or not?

Every visit produces a scored report delivered privately to your dashboard. No staff involvement. No agenda. Just an honest picture of what happened, compared to every visit before it.

We work with independent restaurants, bars, breweries, cafes, and other hospitality venues that take their operation seriously and want real data to manage against.

Questions? Reach us at support@raintell.com